The Canon iR5020 does not currently have an official driver for OS X 10.6.x. All that is available is a PPD which does not provide support for entering a Dept ID.
Canon does have a new version of their UFR2 and PS3 driver available for 10.6, however the iR5020 is not listed as a supported model. There are a few older drivers available for the iR5020 that function correctly on OS X 10.5.x and earlier, but they don't work correctly on 10.6. So I cannot see how these 10.6 Mac's would have been working at any stage, unless they were upgrades from 10.5 to 10.6 and this somehow allowed the driver to keep operating until the .3 update?
So, I believe your only option is to use the Canon PPD for the iR5020 on the 10.6 Mac's and on the iR5020, enabled a setting within the Dept ID Management settings called 'Allow Unknown IDs'. This will allow the 10.6 Mac's to print without the need to enter an ID. This may not be the desired result, especially if the business is trying to restrict usage or use the IDs to charge work back to customers. However I don't believe you will any other option with the iR5020.
As for the MBP running 10.5.8, you should be able to open the Print dialog within an application and change the print menu to Special Features. Here there will be a Printer Info button. Press this and another window will appear showing what options are fitted to the iR5020 and that it has Dept ID enabled. OK this window, which will return you to the Special Features sheet, where you should now see that the Job Accounting button is present. The Settings button will then open another sheet, where you can set the option 'Confim ID when printing'. With this checkbox enabled, when you print you will now get a pop-up requesting the Dept ID / Password.
Hope this helps you. Reply if you need more information.
Pahu
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Canon Ir5020 Driver Windows 7
May 25, 2010 6:07 PM